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UT Health East Texas launches telehealth services

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EAST TEXAS–To make accessing physicians easier, UT Health East Texas Physicians has launched telehealth. Telehealth appointments can be made by calling (903) 596-3627.
Established patients may schedule FaceTime visits with their provider.
Telehealth visits also are available for new patients in need of care for an acute illness.
Established patients also may reach out to their provider via the patient portal.
“At our clinics across the region, the health of our patients, their families and our caregivers is our top priority,” said CEO of UT Health East Texas Physicians G. Todd Hill. “We know that despite the COVID-19 outbreak, many of our patients have ongoing medical needs, as well as the need for routine care.”
“We are encouraging our patients to keep their appointments and are following Centers for Disease Control and Prevention (CDC) guidelines in order to keep our clinics safe and healthy,” Hill said. “However, we understand the apprehension some may feel about visiting a clinic at this time, especially those in higher risk categories. That’s why we’ve added telehealth options.”
Guidelines implemented at UT Health clinics across East Texas include:
• Screening patients before they enter.
• Limiting guests to one per patient and screening them as well.
• Asking patients who are experiencing symptoms of high fever, cough and/or shortness of breath to call (903) 596-3627 before arriving to determine the best treatment option and/or if testing is necessary. Patients with these symptoms may be directed to a separate clinic location.
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